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Privacy Policy

Our policies & practices

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PRIVACY POLICY

This Privacy Policy governs our policies and practices with respect to the personally identifiable information ("Personal Information") and other data that is collected by TaskQue.com ("TaskQue", "we", "us" and/or "our") in connection with our website, located at https://taskque.com (the "Site") and our mobile applications and related services (together with the Site, the "Service(s)").

By using our services you are consenting to our processing of your Personal Information and data as set forth in this Privacy Policy now and as amended. As used herein, "processing" means using or accessing information in any way, including, but not limited to, collecting, storing, deleting, combining and disclosing information. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy.

Personal Information that we collect may include your full name, password, email address, city, time zone, telephone number, and other information that you decide to provide us with, or that you decide to include in your public profile.

With respect to the TaskQue Service specifically, providing additional information beyond what is required at registration is entirely optional, but enables you to better identify yourself and find opportunities to use our service(s).

TaskQue is very concerned about the security of your personal information, this Privacy Policy may be updated or modified from time to time.

LOG DATA

When you interact with the site or use our services, our servers automatically receive and store certain personally non-identifiable information ("Log Data"). This Log Data is collected passively and may include information such as your IP address, browser type or the domain from which you are visiting, the site pages you visit, the search terms you use, and any advertisements on which you click. For most users accessing the Internet from an Internet service provider, the IP address will be different every time you log on. We use Log Data to provide you with the services (for example, to provide push notifications on your mobile device) and pool it with other information to monitor the use of the services, and for the technical administration of the services. We do not associate your IP address with any other personal information to identify you personally, except in cases where we are asked to comply with a subpoena or other legal demand or where we suspect that there has been a violation of our policies, our Terms of Service and/or applicable law.

USE OF INFORMATION

TaskQue uses the personal information you provide in a manner that is consistent with this Privacy Policy. We will use your personal information in order to provide you with access to and use of our services, to help us improve the content and functionality of the services and to better understand our users. If you contact us by email through the services, we may keep a record of your contact information and correspondence, and may use your email address, and any information that you provide to us in your message, to respond to you.

DISCLOSURES FOR LEGAL PURPOSES

TaskQue may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of TaskQue, (iii) act in urgent circumstances to protect the personal safety of users of the services or the public, or (iv) protect against legal liability.

SECURITY

TaskQue is very concerned about the security of your personal information. We employ administrative, physical and electronic measures designed to protect your information from unauthorized access. However, no Internet or email transmission is ever fully secure or error free. We will make any legally-required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored personal information to you via email or conspicuous posting on this site in the most expedient time possible and without unreasonable delay, consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.

CHANGES TO THIS PRIVACY POLICY

The services and our business may change from time to time. As a result, at times it may be necessary for TaskQue to make changes to this Privacy Policy. This Privacy Policy may be updated or modified from time to time for any reason without prior notice. We will notify you of any material changes to our Privacy Policy by posting the new Privacy Policy on our site or by emailing you. This Privacy Policy was last updated on the date indicated above. Your continued use of the services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes.

GDPR COMPLIANCE

In this age of digital transformation, information is a highly coveted asset and like every other asset, it demands protection from cyber attacks. That’s why data protection and privacy have been at the of heart of TaskQue’s philosophy since its genesis. With GDPR just around the corner, our security team is working tirelessly to ensure full compliance before it goes into effect. To ensure immaculate implementation, we are constantly in touch with our management representative and legal team.

  1. DEDICATED DATA PROTECTION MANAGER

    To safeguard sensitive customer data, we have appointed a Data Protection Manager. You can personally reach out to him at [email protected].

  2. PRIVACY SHIELD CERTIFICATION

    TaskQue is in the process of seeking certification of EU-US privacy shield. This will allow TaskQue to adhere to the Privacy Shield Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement for personal data submitted by our customers in countries where GDPR is enforced. You can visit www.privacyshield.gov to learn more about how to protect your privacy.

  3. THIRD-PARTY TOOLS DISCLOSURE

    We do not sell user data to any third-party software companies. We have integrated third-party applications and tools that enable us to provide our customer great service, evaluate market trend in order to enhance experience and provide value to them. These tools are employed to continuously monitor TaskQue’s performance and make necessary changes that would help us in enhancing our application’s performance and enriching your engagement with TaskQue.

    Following is a list of all the third party tools that we use:

    Google Analytics: Includes Google Tag Manager to study AdWords related data.

    Facebook pixel: For retargeting customers. All data is anonymized.

    Google Analytics Event Tracking: User traffic tracking to evaluate our SEO and SMM efforts. All data is anonymized.

    Hotjar: A website tracking tool that helps TaskQue enhance browsing experience for our audience by understanding what they want, care about and interact with on our site. This entails employing heatmaps and tracking clicks. Data is anonymized.

    Zopim/Zen Desk: To entertain live customer queries and provide on the spot customer support.

    Inspectlet: Application tracking tool that helps in simplifying user journey and enhancing browsing experience.

    Dropbox: In app integration with dropbox.com for file storage.

    Google Drive: In app integration with Google drive for file storage.

    Apple Store: Push notifications on iOS mobile devices.

    Google Play: Push notifications on android mobile devices.

    AWS (Amazon Web Services): AWS hosts our production infrastructure. This also includes AWS Lambda.

    Stripe: Payment module.

    Slack: It’s for Collaboration, for the integration of TaskQue notifications in Slack.

  4. BUILDING DATA MANAGEMENT TOOLS

    Our data engineers are currently in the process of forging out tools that will allow you to perform additional data management actions. These include the following:

    Ability to permanently removing data from TaskQue

    Revoking access rights to third-party applications

    Allow users to download their data (information about Tasks, Projects, Documents uploaded, etc.)

    Creating privacy consent modal as per GDPR’s requirement

    If you have any query or would like to learn more about TaskQue GDRP compliance, please send email on [email protected]

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